Resources

Below is a collection of resources and referrals you may find helpful.

New England Veterinary Center and Cancer Care  
Windsor, CT 1 (860) 688-8400

Veterinary Emergency and Specialty Hospital
Deerfield, MA 1 (413) 665-4911

Animal Eye Care of New England
Whately, MA  1 (413) 397-3540

Tufts, Foster Small Animal Hospital
Grafton, MA 1 (508) 839-5395

New England Veterinary Center and Cancer Care
Windsor, CT 1 (860) 688-8400

Pieper Memorial
Middletown, CT 1 (860) 347-8387

Veterinary Surgery Center
Sturbridge, MA 1(774) 241-3111

Veterinary Emergency and Specialty Hospital
Deerfield, MA 1 (413) 665-4911

Pieper Memorial
Middletown, CT 1 (860) 347-8387

Tufts, Foster Small Animal Hospital
Grafton, MA 1 (508) 839-5395​

New England Veterinary Center and Cancer Care
Windsor, CT 1 (860) 688-8400

Pieper Memorial
Middletown, CT 1 (860) 347-8387

Veterinary Surgery Center
Sturbridge, Ma 1 (774) 241-3111

Casagrande Cardiology, PLLC
mobile cardiologist 1(781) 539-3309

Mass Vet Cardiology Services
Agawam, MA  1 (413) 734-1292

Tufts, Foster Small Animal Hospital
Grafton, Ma 1 (508) 839-5395

Veterinary Behavior Consultations
Bethel, CT 1 (845) 473-7406

COVID 19 Update/New Policies effective 5/21/20


As the Easthampton Veterinary Hospital continues to be dedicated to protecting the health of our clients, patients, team members, and their families, we want to thank you for doing your part to achieve this goal. Your support, patience and gratitude have been have been greatly appreciated.  As the state begins to re-open, we have made some changes to our policies.  Depending on any developments at each phase of the state re-opening, these policies may be change or altered but are as follows effective 5/21/20.

New Hospital Policies Effective 5/21/20:

Temporary Hours during COVID19

Clinic Hours: Monday, Tuesday, Thursday & Friday9am-5pm
Wednesdays9am-5pm
WeekendsCLOSED until further notice

1. Due to the overwhelming influx of calls/heavy use of phones during this time, we have a new menu option on our phone system. Options will be listed when you call but are the following:

  • If you have an emergency, press 1.
  • If you have arrived for your scheduled appointment, press 2.
  • If you need a food or med refill, press 3.
  • If you need to make an appointment or speak to a receptionist, press 4.
  • If you want to hear our hours, press 5.

2. We will continue to ask that clients remain in their cars for curbside check-in, bring a cell phone for communication and come wearing a face mask.

When you arrive for your appointment, please call the office at (413) 527-0127 and select option 2, to let them know you have arrived. One of our veterinary nurses will then call you to take a history. After one of our veterinary nurses has taken a history, they will come out to get your companion. At this time, we ask that you step out of your vehicle with your pet and hand them to our team. This is for our team members safety, they cannot climb into your vehicle. After the exam, a doctor will call you with her findings, recommendations and a treatment plan.  If a treatment plan is performed a doctor will call with the results and additional advise/recommendations. Later a team member will call you to get payment over the phone. At this time, we can only take payment by credit or debit card. 

Dogs must have on a collar or harness tight enough that it will not slide off. We will place a slip lead of our own on them for transport into the hospital. Cats must come in a secure carrier.

3. Wellness appointments: We are starting to schedule wellness appointments. Please have patience as we have a back log of wellness appointments. We are currently booking end of June into July right now. We are also excited to have an amazing new doctor joining our team in June to aid us in getting to everyone as quickly as we can.

4. Surgery appointments: We have started to schedule some more surgeries and are working to get additional PPE to allow for our routine surgeries such as spays and neuters. We will hopefully be contacting you in the coming weeks to start scheduling these surgeries.

5. For medication and food pick-up: We ask that you leave a message on the medication/food refill line, option 3 when you call. If you do not hear from us, your medication will be available in 24 hours for pick up. Please call once you arrive in the parking lot and call us at (413) 527-0127. Select option 4 to speak to a receptionist. We will take payment over the phone. Please call when you are in the parking lot and then we will set your food/medication on the bench outside for you to pick up.

6. Sick clients/people under quarantine:   We continue to ask if there is a COVID-19 positive person in the house or any person in the house with symptoms, you will be responsible for finding someone outside the household to bring in your companion, to reschedule your appointment or for non-urgent matters to schedule a telemedicine visit. Unfortunately, we cannot take into consideration negative COVID19 test results given the high number of false negative results. You may bring your companion in if it has been over 3 weeks from onset of clinical signs/no fever for 3 days off medications or the quarantine period is over for you AND household members, whichever is longer. We have a very small hospital and have a bare minimum staff right now so we thank you for your understanding in our efforts to keep everyone safe.

7. Telemedicine appointments/Virtual visits: We now have the option to schedule a telemedicine appointment for some non-urgent matters. Our receptionists can help decide whether this option is right for you. 

We again want to thank you for your support and understanding during this time.



Sincerely, 


The Easthampton Animal Hospital Team