Wow! It has been so great to see everyone in person again. We will continue to allow one masked client to accompany their companion into the building. If curbside is your preference, we will continue to offer that as well. Details are listed below.
All clients entering the building, will remain masked regardless of COVID 19 vaccine status. The mask will remain on for the entirety of the visit, even when no one else is in the exam room as our ventilation system supplies the entire hospital. If you forget your mask or have a health condition which prevents you from wearing a mask, you will remain curbside for your appointment.
If you do want to come inside for your appointment, you will call or text on arrival for check in and wait in your car until a staff member can escort you directly into a room with your pet. At the end of the appointment, you will be checked out in the room.
Each appointment can be attended by ONE family member as our exam rooms are very small. The exception is end of life care during which two family members will be allowed inside.
Our staff members will restrain all pets during their exam. Owner will remain in the room but we ask that you remain seated in the chair provided to allow social distancing in the exam room.
If your companion is sick or injured requiring diagnostics (x-rays or bloodwork) and/or treatments (sq fluids, injections), we may ask that you return to your car to wait or drop them off until they are ready to go home.
For food and medication pick up, we will remain curbside. Please call from your car and someone will meet you at the door to give you the medication or food.
We have updated our software systems to allow text and email reminders. Please provide an email and cell phone number where you would like them sent when you check-in to aid in this change. Post card reminders will still be available for those that prefer them.
We are excited to announce that we will be building a new hospital. We greatly appreciate your patience during construction as parking may become a bit of a challenging especially during winter months.